call center

American

[kawl sen-ter] / ˈkɔl ˌsɛn tər /

noun

an office or department that makes and receives a high volume of phone calls for an enterprise, as outbound sales and telemarketing calls or inbound customer service and technical support calls.

Etymology

Origin of call center

First recorded in 1975–80

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

The system can also be used to alert a call center, which can contact emergency services.

From The Wall Street Journal

India’s large outsourcing companies employ millions in providing services ranging from low-end operations such as call centers to the back-office services for global banks.

From The Wall Street Journal

The country for decades has benefited from global tech firms and American corporations setting up operations in India, hiring workers for back-office jobs like call centers.

From The Wall Street Journal

General Catalyst is eying call centers and rental companies.

From The Wall Street Journal

The two Malagasy men said they arrived in Cambodia in June after dropping out of university in Madagascar to take what they thought were jobs at a call center.

From The Wall Street Journal

Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023