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helpline

British  
/ ˈhɛlpˌlaɪn /

noun

  1. a telephone line operated by a charitable organization for people in distress

  2. a telephone line operated by a commercial organization to provide information

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

Since talking to CBeebies Parenting Helpline about her relationship, Rebecca says her and her husband have done several different things to improve their relationship.

From BBC

Those calling the Access to Work helpline to submit new applications for the scheme have most recently been met with a message warning them it could take "up to 30 weeks" for their application to be acknowledged.

From BBC

Ndella Senghore, of the charity Missing People, has asked anyone with information to contact the organisation's helpline.

From BBC

The telephone helpline, usually closed on weekends, is open from 09:00 GMT to 16:00 GMT for those who need to speak to someone about self assessment.

From BBC

If they have received a letter advising them to call the helpline they must do so by 27 February, the government said.

From BBC