upsell

American

[uhp-sel] / ˈʌpˌsɛl /

verb (used with or without object)

upsold, upselling

to try to persuade (a customer) to buy more, or to buy something more expensive.

I don’t like aggressive salesmen trying to upsell me or tack on expensive warranties.
to sell (something) in this way.

Want to upsell merchandise or VIP experiences on your website? No problem.

noun

an act or instance of making such an attempt (often used attributively).

Unlike other software companies, we don't have complex pricing tiers or upsells.
If one of your other products would solve a customer's problem, it's a great opportunity to send an upsell email.

Etymology

Origin of upsell

First recorded in 1975–80; up- ( def. ) + sell ¹ ( def. )

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

“AI is deeply embedded in the upsell momentum for cybersecurity vendors” he said.

From MarketWatch

"And also around upsell. At every opportunity within the customer journey on the terminal, you are asked would you like to add this, would you like to do that? Because you've got more time and you're not being judged, you're very much more inclined to actually say yes to these things."

From BBC

The vet says this would create pressure to "upsell" services.

From BBC

Gifted with every upsell in Hyundai’s ample larder, our Calligraphy AWD tester carried 364 pounds of extra luxury around its midsection, compared to the FWD model.

From The Wall Street Journal

“If you call the number on your bill, you’re calling customer service, and their job is to upsell you,” Keaney says.

From MarketWatch

Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023